Troubleshooting: Misc

How many steps can I undo?

AEM provides a very limited undo ability. It only provides undo up to the last reload of the page (eg. Switch from Edit mode to Preview mode, reload the page manually, etc.).

My link doesn't show up

If the link you created appears in black with a red bracket instead of a gray color, that means the link is incorrect and the system is not able to display it. If the link URL is external, make sure the URL starts with "http://". If the link URL is internal, make sure the path is correct. As a reminder, we strongly encourage user to utilize the Path Picker when linking to an internal page. AEM will be able to store the referenced link and will be able to auto adjust the link in the future if the linked page is moved to a different location.

How to unlock a page?

If you accidentally lock a page under the Page Information (upper left corner in the action bar), you can unlock the page in the Admin Portal view.

  1. Navigate to the directory where the locked page is.
  2. Select it by using the Select function in the Action Bar.
  3. Once the page is selected, click on Unlock icon in the Action Bar to unlock the page.

Please note that a locked page can only be unlocked by the person who locks it. If you're not able to reach the person who locks it and you need to update the page, please reach out to us.