Publish/unpublish a page

By default, a newly created page is unpublished and needs to be published before it is available to the general public. If you're on the site's console, you can see the status of the page while in Card View or List View. If you're in the page editor, you can check the status by clicking the Page Information icon in the upper left corner. The page status will appear in the gray text at the top of the menu.

Please note: if you need to delete a page, always unpublish it first. This ensures that the page will be unavailable to other pages that may be referencing it, and ensures that the page is completely offline and not cached by the system. 

Publish/unpublish a single page

Follow these steps to publish/unpublish a page.

Option 1: From page properties

  1. On page editor, click on Page Information icon
  2. Click Publish/Unpublish page

Option 2: From action bar

  1. From action bar on top, click on Select
  2. Click on the page to select it
  3. From action bar, click on Publish/Unpublish (Fig. 1)

Publish multiple pages

To publish multiple pages, please follow these steps:

  1. Navigate to the location of the pages.
  2. From the Action bar, click on Select.
  3. Select the pages that you want to publish.
  4. From the Action bar, click on Publish/Unpublish.

Schedule a date/time to publish a page

A user can schedule a future date/time to publish a page. Follow these steps to setup the date/time.

  1. Navigate to the page.
  2. Click on Select in the Action bar.
  3. Select the page you want to schedule a future publish date/time.
  4. Click on Publish, and then select Publish Later.
  5. In the next screen, click on the Calendar icon on the right to open the Date/Time picker, and then select a future Date/Time.
  6. Click on the Publish icon at the upper right.
  7. The page will refresh and the publish date/time has been scheduled.

Troubleshooting

I click on Publish, but I do not see the updated content.
Several factors could cause the published content not showing up on the live site:

  1. Publish command didn't execute properly, thus the page is actually NOT published.
    If you're using browsers other than Chrome, please switch to Chrome to ensure the page has been published properly. Several reports indicate that Firefox might not properly publish the page even the user click on Publish. The user should receive a notification at the top of the page "The page has been published" if the publish command execute properly. If you do not see this notification, it's very likely the page has NOT been published.

  2. The browser loads the local cache version instead of the updated content from the site.
    Browsers usually load local cache (previously loaded content that stored within user's computer) to speed up the loading speed, however, this also prevents user to see the latest/updated content. To check if you're seeing an updated content or a local cache copy, you can either a) clear the cache on your browser, or b) view the page in Private/Incognito mode.

  3. System delay on delivering updated page to the live site.
    Please give the system about an hour to properly re-cache/delivery content to the live site. If you still do not see your updated content after an hour, please contact us at fas.communication@nyu.edu.

  4. System cached content is being used instead of the updated copy of the content.
    Please give the system about an hour to properly re-cache/delivery content to the live site. If you still do not see your updated content after an hour, please contact us at fas.communication@nyu.edu.