Delete an asset

Steps to remove an asset

To remove an asset from the DAM, please follow these steps:

  1. Navigate to the asset that you want to remove.
  2. Click Selet in the Action bar.
  3. Select the asset you want to remove.
  4. Click More in the Action bar, and then select Delete.
  5. In the confirmation dialog, click:
    • Delete to confirm the action:
      • If the asset has no references, the asset is deleted.
      • If the asset has references, an error message informs you that One or more assets are referenced. You can select Force Delete or Cancel. Please note that Force Delete will result in a broken link on the page due to the link not properly delete before the removal of the asset. If you would like to find out where the asset is being referenced, please read more under the Troubleshooting section
    • Cancel to abort the action

Troubleshooting

I'm not able to delete an asset because the "One or more assets are referenced" warning. Where can I find this reference?

  1. Click on Select on the Action Bar and then select the asset in question.
  2. Click on Reference right next to Select. A sidebar will open on the left and the system will search to see if the asset is being referenced on any pages.
  3. At the top of the Reference section (on the left sidebar), you will see Site References. If you see anything other than (0), it means the asset is being referenced in a page or more location.
  4. Click on that page will display a Go to link button below it. DO NOT click on that button.
  5. Instead, right-click on that button and open the link in a new window/tab. This way, you will preserve your asset screen (so you do not have to reload the asset screen again) and you can also work on removing the link on a different tab.
  6. Once you removed the link from the page and publish the page, you can simply go back to the asset listing tab and remove the asset.